Wednesday, August 17, 2022

Customer Success Associate- Sales

Customer Success Associate- Sales required

Customer Success Associate- Sales

Location: Karachi - Pakistan
Salary: 75 - 100 ( PKR )
Experience: 3 Years
Shift Timings: Morning Shift
Job Type: Full-Time

  • Drive expansion and adoption of our software and services.
  • Manage the onboarding process for each new customer, from technical evaluation onwards
  • Assist the sales team in driving and managing renewals.
  • Maintain customer health and introduce new, valuable features as they become relevant on the customer journey.
  • Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.
  • Assist in timely Collections from Customers
  • Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
  • Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.
  • 3+ Years of experience in a customer success or customer services role
  • BBA required. MBA Preferred.
  • Passion for Data and Fintech with attention to detail
  • Female candidates encouraged to Apply

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