Wednesday, September 28, 2022

Customer Service Representative

Customer Service Representative required



Customer Service Representative




Location: Lahore - Pakistan
Salary: 50k - 80k ( PKR )
Experience: 1 Year
Shift Timings: On Rotation
Job Type: Full-Time


Description: We are a leading company in our industry in the metro area. We have a 4.1 rating on from our employees. We are hiring an experienced Customer Service Representative to join our existing top-notch team. If you're a hard-working professional, It is a great place to grow your career. You'll be glad you applied to It

Qualifications
  • High school diploma or general education degree (GED) required
  • 1 year of customer service experience in UK/USA market
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Proficient in Microsoft Office
  • Excellent interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Basic computer skills in various software and web-based applications
Responsibilities
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls



Apply Now:






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