Saturday, August 21, 2021

Customer Sales & Service Representative

Customer Sales & Service Representative required at M&S Online

Customer Sales & Service Representative

Location: Lahore - Pakistan
Salary: 25k - 35k ( PKR )
Experience: 1 Year
Shift Timings: Night Shift
Job Type: Full-Time

Description: M&S is seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Customer Service & Sales Specialist. The ideal candidate loves talking to people and proactively getting sales. You will be responsible for converting leads into sales.

Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent.

Office timings - 6:00 PM to 2:00 AM, two days off (Sat-Sun). Candidates with relevant experience are encouraged to apply.


  • Communicate with customers via phone calls, email, and chat
  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Contacting potential or existing customers to inform them about a product.
  • You will be responsible for generating calls to potential customers
  • Ensuring that you are on track with sales goals
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • The ideal candidate must be a graduate or above
  • Must have professional English competence and previous experience of customer services with the USA or any other foreign company.
Essential Requirements:
  • Minimum 1-Year call representative role experience
  • Candidates with excellent English skills will be preferred
  • Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!
  • Able to work honestly and ethically.
  • Must be able to work in a fast past and dynamic work environment.
  • Very well organized and reliable.
  • A key Team player.
  • Outstanding communicator and listener
  • The ability to persuade, with a professional with a patient and friendly personality.
Candidates with relevant experience are encouraged to apply.

Apply Now:

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