Sunday, January 29, 2023

Quality Auditor

Quality Auditor required at GE Solucions

Quality Auditor

Location: Karachi - Pakistan
Experience: 2 Years
Shift Timings: Evening Shift
Job Type: Full-Time

Description: We are hiring Quality auditors, fresh & experienced passionate individuals who can understand English are encouraged to apply.
Job Responsibility:

  • The Quality Auditor will be responsible to listen to the audio files and make sure that they are as per the compliance script.
  • Identifying the Major & Minor Errors after hearing the audio with precision and highlighting the errors to the concerned department.
  • Entering the correct information and details with accuracy in the Database
  • Call Scoring according to call evaluation.
  • Provides feedback to Sales reps, team leaders, and managers.
  • Conduct feedback and training sessions for reps.
  • Resolve any disputes filed by reps, TLs, and/or Managers.
  • Prepares and analyses internal and external quality reports for management staff review.
  • Perform any and all other duties as assigned.
  • Achieve all daily and monthly KPIs.
Job Requirements:
  • -The ideal candidate should be able to understand English
  • -Must have amazing listening skills and should have extreme attention to detail
  • -Good Computer skills

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