Thursday, November 11, 2021

Customer Support Representative

Customer Support Representative required

Customer Support Representative

Location: Karachi - Pakistan
Salary: 25k - 30k ( PKR )
Experience: 2 Years
Shift Timings: Morning Shift
Job Type: Full-Time

Description: Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Identify prospective customers, lead generation and conversion.
Maintain contact lists and follow up with customers to continue relationships.

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