Call Center Agent

Call Center Agent required at Business Sage

Location: Rawalpindi - Pakistan
Salary:
Experience: 1 Year
Shift Timings: Night Shift
Job Type: Full-Time


Description: This is a full-time on-site role for a Call Monitoring Agent at our location in Rawalpindi. The Call Monitoring Agent is responsible for monitoring and evaluating non-voice calls for quality purposes to ensure compliance with policies, procedures, and standards. The Call Monitoring Agent will collaborate with cross-functional teams, provide effective feedback to clients, and identify opportunities for improvement in order to enhance the customer experience.

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