Thursday, February 9, 2023

Customer Support & Services

Customer Support & Services required

Customer Support & Services

Location: Karachi - Pakistan
Salary: 25k - 50k ( PKR )
Experience: 2 Years
Shift Timings: Night Shift
Job Type: Full-Time

Description: Responsibilities:
The candidate will be responsible for providing Customer Support and Managing Relationships with customers from the US/UK Region.
Analyzing customer data to improve customer experience, leading to sustainable business growth.
Providing accurate, valid, and complete information by using the right methods and answering calls professionally and providing solutions to the customer.
The Customer Success Manager has to plan and initiate the different strategic processes to handle customers on various E-commerce Platforms such as eBay, Amazon, Walmart & others

Must be proficient in English Language ( verbal/written)
Experience in E-Commerce Sales and Strategy planning is a MUST.
Hands-on expertise in US Marketplaces like eBay, Amazon, Walmart, Wish, Etsy, etc.
Knowledge about Major Ecommerce Models like dropship, Retail arbitrage along with Amazon FBA, FBM, and PL.

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