Customer Support representative

Customer Support representative required

Location: Lahore - Pakistan
Salary: 40k - 60k ( PKR )
Experience: Less than 1 Year
Shift Timings: Night Shift
Job Type: Full-Time


Description: Job description

Perennials Digital is looking for Customer Service Representatives for their inbound/outbound USA based project in Lahore.

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Maintain company's reputation

Ensure customer satisfaction and provide professional customer support.

Qualification and skills:

Matric - Bachelors

Must be fluent in English

Comfortable using computer/ MS office.

Experience in dealing with USA Customers

Timings : 7:30pm-4:30am

8:30pm-5:30am

Basic Salary: 40,000-60,000+ incentives + Bonuses and Monthly Rewards

Job Type: Full-time

Salary: Rs40,000.00 - Rs60,000.00 per month

Ability to commute/relocate:

Lahore: Reliably commute or planning to relocate before starting work (Required)

Apply Now:

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