Friday, May 26, 2023

Customer Service Representative (CSR)

Customer Service Representative (CSR) required at E-commerce Hub

Customer Service Representative (CSR)

Location: Lahore - Pakistan
Salary: 25k - 30k ( PKR )
Experience: Student
Shift Timings: Night Shift
Job Type: Full-Time

Description: We are hiring Customer Care Representative to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.
Call center or customer service experience preferred
Night shift 10pm to 6am
Freshers are encouraged to apply
Willingness to participate in training before hire and on-the job
Excellent listening skills and an empathetic voice and manner
Dedication to customer satisfaction
Basic knowledge of computer and office systems
Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
Familiarity with all of the goods and services offered by the company
Lahore based onsite job
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Answer any questions the customer may have about available products and services
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary
Anticipate customer needs, following up with previous customers to offer reorders or additional services

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