Customer Support Executive (Evening Shift)

Customer Support Executive (Evening Shift) required

Location: Karachi - Pakistan
Salary: 20k - 25k ( PKR )
Experience: Fresh Graduate
Shift Timings: Evening Shift
Job Type: Full-Time


Description:

Looking for enthusiastic and charismatic individuals having knowledge & experience in International E-Commerce to assist our customers on eBay, Amazon, Walmart, & other international marketplaces.

-Requires good English communication skills

-Requires good comprehension skills

-Skillful in managing customer services

-Proven customer support experience in E-commerce

-Online Web store experience preferred with exposure to online store tools such as ebay, Amazon, Walmart and other International Marketplaces.

-International customer support experience will be favored.

-Closely collaborate with Sales, Marketing, Warehousing and Purchase teams to familiarize procedures and work flows of business units.

-Monitor and manage sellers' feedback to maintain higher than standard customer seller rating.

-Monitor and manage customer reviews and resolve any customers' issues swiftly and effectively.

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