Supply Chain Executive

Supply Chain Executive required at GE Solucions

Location: Karachi - Pakistan
Salary: 12k - 15k ( PKR )
Experience: Student
Shift Timings: Evening Shift
Job Type: Full-Time


Description:

PLEASE NOTE: OUR OFFICE HOURS ARE MONDAY TO SATURDAY 5:00 PM TILL 2:00 AM

HANDLE COMPLAINTS, PROVIDE APPROPRIATE SOLUTIONS AND ALTERNATIVES WITHIN THE TIME.

IDENTIFY AND ASSESS CUSTOMERS NEED TO ACHEIVE SATISFACTION.

RESOLVE CUSTOMER COMPLAINTS VERBAL & NON VERBAL.

MANAGE LARGE AMOUNT OF NCOMING CALLS

RESOLVE PRODUCTS OR SERVICES PROBLEMS BY CLEARIFYING THE CUSTOMER COMPLAINTS, DETERMINING THE CAUSE OF THE PROBLEM.SELECTING & EXPLAINING THE BEST SOLUTION TO RESOLVE THE PROBLEM.

Should Read, Speak and Write Excellent English

Should have excellent command over English grammar, spellings and sentence structure.

Preferably 1 year experience in verbal/non-verbal customer support.

Have excellent computer typing skills.

Be enthusiastic and quick learner

Possess keen interest in image editing and design with knowledge of Adobe Photoshop, Acrobat Reader, Word and Excel software packages.

Ability to multi-task, prioritize and manage time effectively

Customer orientation and ability to adapt/respond to different types of characters

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