Customer Support - Evening Shift required at GE Solucions
Location: Karachi - Pakistan
Salary: 12k - 15k ( PKR )
Experience: Student
Shift Timings: Evening Shift
Job Type: Full-Time
Description:
HANDLE COMPLAINTS, PROVIDE APPROPRIATE SOLUTIONS AND ALTERNATIVES WITHIN THE TIME.
IDENTIFY AND ASSESS CUSTOMERS NEED TO ACHEIVE SATISFACTION.
RESOLVE CUSTOMER COMPLAINTS VERBAL & NON VERBAL.
MANAGE LARGE AMOUNT OF NCOMING CALLS
RESOLVE PRODUCTS OR SERVICES PROBLEMS BY CLEARIFYING THE CUSTOMER COMPLAINTS, DETERMINING THE CAUSE OF THE PROBLEM.SELECTING & EXPLAINING THE BEST SOLUTION TO RESOLVE THE PROBLEM
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